Using Counselling Skills – Introduction to Counselling Skills for your staff
This 3 hour Counselling CPD workshop is run by a qualified counsellor and teacher with extensive experience teaching counselling skills.
Learning counselling skills will give staff communication strategies for difficult situations. It will give them new understanding of the ways to reach people and build confidence to approach difficult topics with them.
This CPD is aimed at managers and staff to effectively communicate with customers and their colleagues.